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The Story & Ethos Behind North Star

North Star began with one person and a simple goal - to make financial advice more personal, transparent, and genuinely helpful. What started as a one-person venture has grown into a close-knit team, and continues to grow, built on trust, hard work, and a shared belief that everyone deserves clear guidance when it comes to their finances.

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Let Us Guide You.

From our early days to today, our focus has always been the same: helping people feel confident about their decisions. Whether it’s buying your first home, reviewing your protection, or exploring later-life options, we take the time to understand your goals and find solutions that truly fit.
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Led by Heather Lewis, North Star Mortgages & Financial Services Ltd has built its reputation on expertise, honesty, and heart. We’re proud to be authorised and regulated by the Financial Conduct Authority and members of the Equity Release Council and even prouder to be part of our clients’ journeys every step of the way. As we continue to grow, our promise will never change: to be a steady guide through life’s biggest financial moments.
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Meet the Team

Our North Star team is dedicated to guiding you every step of the way in your financial journey. With a wealth of experience in mortgages, protection, and equity release, our experts are here to provide you with clear and trusted advice tailored to your unique needs.

 

We pride ourselves on building lasting relationships with our clients, ensuring you feel confident and supported in making informed financial decisions. Get to know our passionate team below, and let us help you navigate path to financial success.

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Heather Lewis
DipFA CeMAP CeRER BA (Hons)

Managing Director

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Matthew Dodd
BA Cert CII

Head of Protection

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Erin Royle
BA (Hons)

Marketing & Ops Coordinator

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North Star in the
Community

At North Star Mortgages, being part of the community isn’t just something we talk about, it’s something we do.

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We’re proud to sponsor local clubs and to spend time coaching children’s cricket. It’s a chance to be involved in the places we call home, to support the next generation, and to stay connected to the people we serve every day.

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For us, giving back isn’t just about donations or logos, it’s about showing up. Whether it’s helping families move into their first home or helping kids build confidence on the pitch, we believe in being present and engaged in the moments that matter.

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Because strong communities don’t happen by accident, they grow when people invest their time, energy, and care. And that’s something we’ll always make time for.

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2025/26 Sponsorship

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Christleton Swans Football Club logo

OUR TEAMS

Christleton Mens' Football Team

Christleton Mens' & Womens' Cricket Teams

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North Star staff coach the Christleton All Stars (ages 4-7) Cricket Team

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Christleton Swans Cricket Club logo
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All Stars Cricket logo
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Protection logo
Equity Release logo
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Book an Appointment or
Request a Call Back:

We’ve introduced a simple booking system so you can stay in control of your time, just click the button below to request a call back or book an appointment and set up your initial, no-obligation meeting with North Star.

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Address:
Green Lake Ln, Aldford, Chester CH3 6HW

Contact Number:

01244 330 134

Email Address:
advice@northstarmortgages.co.uk
Our What Three Words Location:
https://w3w.co/prongs.jumped.picturing

North Star Mortgage & Financial Services Ltd is an Appointed Representative of New Leaf Distribution Ltd which is authorised and regulated by the Financial Conduct Authority: FCA 460421​

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Your home is at risk if you fail to keep up payments on your mortgage or any other loans secured against it.

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Buy to Let mortgages and Commercial Lending are not usually regulated by the Financial Conduct Authority.

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Equity release may involve a lifetime mortgage which is secured against your property or a home reversion plan which requires the sale of property for a discounted price. To understand the features and risks, ask for a personalised illustration. You only continue to own your own home with a lifetime mortgage.

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Equity release may impact the size of your estate and it could affect your entitlement to current and future means-tested benefits.

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North Star Mortgage & Financial Services Ltd

FCA no. 927746  |  Equity Release Council Member no. 3015  |  Registered in England and Wales no. 12637167

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